We are aware that some patients have received letters that are not for them due to a technical issue.

We have reported this incident to the ICO and CCG. 

We sincerely apologise for the inconvenience and would like to reassure you that it is being investigated. 

If you have received a letter, please destroy it. 

We will be in touch via telephone to book you an appointment in line with the Covid vaccination guidelines. 

Do It Online

As well as online ordering via the Patient Access app, patients can also download the NHS app on their smartphones to order prescriptions and view parts of their medical record.

We also have an email address for prescription requests. Please send your orders to

Don't forget to include your name, date of birth, the name of your medication and which pharmacy you would like us to send it to. 

Repeat prescriptions take 48 hours to process. Please ensure that you order in a timely manner to avoid running out.

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